In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. We aim to respond to all support requests within a maximum limit of 24 hours.
But before you create a new ticket please can we ask that you check the Support Database. Many common support question are addressed in this useful resource.
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.
HostPost is an Internet business and as such deals with its support online. Most Support requests are replied to well within our 24 hour target.
Should the need arise you can call HostPost on tel: 0752 702 7012 if your support question is urgent and you have not heard back from us within the 24 hour time period.